Refund Policy – Hidden Hustle
RETURNS
All sales grind hard — but we still got you covered.
🛑 Final Sale
Items marked Final Sale cannot be returned or refunded, including:
-
Hidden Hustle Mystery Items
-
Masks, lighters, socks, bags, swimwear, rugs, accessories, and other limited drops
✅ Standard Return Window
Returns are accepted within 30 days of delivery. Items must be:
-
New, unworn, and unwashed
-
Free of stains, scents, deodorant, makeup, or any wear
-
In original packaging where applicable
We reserve the right to deny any return that doesn't meet these conditions.
🩲 Underwear Policy
We accept returns on underwear only if:
-
They’re unworn, with original stickers, in sealed polybags
-
If you ordered multiple sizes, only open the pair you plan to keep.
Once opened, the product is final sale and cannot be returned or exchanged.
♻️ Return Options
-
Refund (original payment method, minus $10.00 return processing fee)
-
Exchange (based on availability)
-
Store Credit (for future purchases)
📦 Processing Time: Please allow 5–7 business days after we receive your return for us to process your request.
INTERNATIONAL RETURNS
Yes, we accept international returns — but please note:
-
We do not provide return labels for international shipments.
-
Once we receive your return, we’ll process your exchange, store credit, or refund within 5–7 business days.
-
Exchange shipping is free, but customs duties/taxes in your country are your responsibility.
HOW TO START A RETURN
Click the link below to begin the process:
REFUNDS
If approved, your refund will be processed to your original payment method. Please allow a few business days for your bank or card provider to post the funds.
Need to cancel your order?
📧 Email support@hiddenhustle.shop or call (XXX) XXX-XXXX right away.
We’ll do our best — but if your order’s already been shipped, a return will need to be processed once you receive it.
LATE OR MISSING REFUNDS
If you haven’t received your refund yet:
-
Check your bank account again.
-
Contact your credit card provider.
-
Contact your bank — processing may take a few business days.
-
If still unresolved, email us at support@hiddenhustle.shop
RETURNED-TO-SENDER / REFUSED PACKAGES
-
Domestic returns: You’ll be issued store credit via e-gift card.
-
International returns: Refunds will be processed minus return shipping fees.
📍 Reminder: We are not responsible for packages lost, misplaced, or misdelivered due to incorrect shipping info. Double-check your address before placing your order.